If you purchase something from us, it arrives and you just don't like it - you can return it and we'll cheerfully refund your money providing the item is in its original condition. We will deduct any postage costs before refunding the cost accordingly.
You can cancel or return your order within 14 days without reason. We will refund your money, less any additional shipping charges which you requested, within 20 days. You are required to return the goods and have a responsibility to take care of those goods whilst in your control. Unless the goods are faulty or were sent in error you will bear any costs in returning the goods. You will be responsible for any carriage or legal costs we incur in retrieving the item(s) should you not return them.
If an item arrives damaged or faulty, or we have sent you the wrong item in error, we will of course replace it and refund you the cost of the return postage. You must notify us of any damage or error within 7 days of receipt. If you do not want the item replaced, make sure you mention this in your return e-mail and you will be refunded in full upon return of the item to us.
To return an item - follow these steps and we can make sure you get your refund or credit note as soon as possible.